Shipping Policy

Thank you for shopping with us! We want to ensure that your purchase arrives on time and in perfect condition. Please review our shipping policy below:

Shipping Rates & Delivery Times

• Standard Shipping:
• Expedited Shipping:
• Express Shipping:

Please note that delivery times are estimated and may vary based on your location, holidays, or unforeseen circumstances.

Processing Time

Orders are typically processed within 1–2 business days after the order is placed. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, there may be a delay in processing.

Order Confirmation & Tracking

Once your order is placed, you will receive an email confirmation with an order number. You will also receive a shipping confirmation email with tracking information once your order has been shipped.

Shipping Restrictions

• We currently only ship to addresses in the United States and Canada.
• We do not ship to P.O. boxes or APO/FPO addresses.

If you live outside of these areas and would like to place an order, please contact us directly at contactus@mpfashionhomedecor.com, and we will do our best to accommodate you.

International Shipping (If applicable)

If we are able to ship to international destinations, please note that you may be subject to additional customs duties, taxes, or fees. These charges are the responsibility of the customer and are not included in the shipping cost.

Lost or Damaged Items

We are not responsible for lost or damaged items once they have been shipped, but we will do everything we can to assist you. If your package is lost or damaged in transit, please contact the carrier immediately. If you need assistance, please reach out to us at contactus@mpfashionhomedecor.com, and we will help resolve the issue.

Incorrect Shipping Address

Please double-check the shipping address entered when placing your order. We are not responsible for packages delivered to incorrect addresses. If you realize there is a mistake with your shipping information, please contact us immediately, and we will do our best to correct the address before the order is shipped.

Cancellations & Order Modifications

Once an order is placed, we are unable to make changes or cancellations unless the order has not yet been processed or shipped. If you need to modify or cancel your order, please contact us within 24 hours of placing the order, and we will try to accommodate your request.

Customer Service

If you have any questions about your order, please feel free to contact our customer service team at contactus@mpfashionhomedecor.com We’re here to help!

Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at contactus@mpfashionhomedecor.com Please note that returns will need to be sent to the following address: [170 S Green Valley Pkwy. Henderson NV, 89015] 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at contactus@mpfashionhomedecor.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 14 business days have passed since we’ve approved your return, please contact us at contactus@mpfashionhomedecor.com

Questions or comments? Get in touch and we'll be happy to help.

contactus@mpfashionhomedecor.com